Refund & Return Policy
7-Day Return Policy – You can return eligible products within 7 days of delivery.
1. Eligibility for Return
- Product must be unused, unopened, and in original packaging.
- Opened or used skincare products cannot be returned due to hygiene reasons.
2. Refund Process
- Once the product is inspected and approved, a refund will be processed within 7–10 business days to your original payment method.
3. Non-Returnable Items
- Items purchased during sale or clearance.
- Gift cards and personalized products.
To request a return, email Skinrela@gmail.com with your order details.